Managing teachers and their profiles
For administratorsLast reviewed September 25, 2026
Users, then All Users, lists every teacher in your portal with a Completion bar and their Last Login. Search by name or email and press Enter to find one.
To act on several teachers at once, check their boxes and use Bulk Actions to Remove them, Quick Edit them (lock their accounts or enroll them in courses), or Send New Account Email.
A teacher's menu (•••)
- Switch To: see the platform as this teacher. See Seeing a course the way your teachers do.
- Go to Profile: update the teacher's name, email, and password (see below).
- Remove: removes the teacher from your administrator dashboard.
- Enroll in courses: enroll the teacher in courses with open seats.
- Manage Courses: the teacher's courses, with their status, enrollment date, and expiry date. Each course has the same menu as on the course's own page. See Managing a course's teachers.
- View Certificates: the teacher's certificates. Download one, edit its issue and expiry dates, or delete it.
- View Activity: everything the teacher has done across your courses.
- View Orders: orders the teacher placed.
The teacher's profile
Choose Go to Profile from the teacher's menu. The left side shows the teacher's course statistics and three buttons:
- Login as This User: see the platform as this teacher, like Switch To.
- Resend New Account Email: sends the teacher their account email again.
- Delete: deletes the teacher's account.
| Tab | What you can do |
|---|---|
| About | Edit the teacher's name, email, and User Categories. Turn on Lock Account to stop them logging in until you turn it off again, or turn on Enable 2 factor authentication so they enter a security code each time they log in. Add private Notes the teacher can't see. Set a Discussion Board Post Alternative Nickname. Click Update User to save. |
| Address | Add a billing address. |
| Portals | See which portals the teacher belongs to, and whether they're a learner or an administrator there. |
| Change Password | Type a new password or click Generate, then click Update Password. |
A teacher's nickname replaces their name on discussion boards; their certificates still show their full name.
Replacing a teacher who left? See Giving an account to a new teacher.
Didn't find what you need? Chat with us or email courses@modelteaching.com.