Giving an account to a new teacher

A seat can't move from one teacher to another, but you can give a whole account to a new teacher by changing its contact details. The new teacher takes over the account as it is, including the previous teacher's course progress. Courses the previous teacher already completed can't be retaken. To give a new teacher a fresh start in a course, enroll them with an unused seat. See Seats, purchase orders, and roster changes.

Hand an account to a new teacher

1. Go to Users, then All Users.

2. Find the teacher you're replacing, click the ••• menu on their row, and choose Go to Profile.

   

3. On the About tab, change the First Name, Last Name, and Email to the new teacher's.

4. Check User Categories, Notes, and the Discussion Board Post Alternative Nickname too, because they still hold the previous teacher's details.

5. Click Update User.

   

6. Open the Change Password tab, click Generate or type a new password, and click Update Password, so the previous teacher can no longer log in.

   

7. Click Resend New Account Email, on the left of the profile, to send the new teacher their login details.

The new teacher now owns the account and logs in with the new email address.