Videos won't play
For teachers and administratorsLast reviewed September 25, 2026
Course videos stream from Vimeo. If a video shows an error or won't start:
- Try again in a few minutes. Vimeo outages are usually short.
- Check your internet connection.
- Try another network. Some school networks block Vimeo. Try your home network or a phone hotspot.
- Update your browser, or try a different one. See Browsers, devices, and documents you need.
While a video is down, you can still read the lesson: look for DOWNLOAD A COPY OF THIS LESSON'S TRANSCRIPT HERE in each lesson.
If videos still won't play on a different network, contact us with the course title and the error message you see.
Didn't find what you need? Chat with us or email courses@modelteaching.com.
