Why is my course at 99% (or a module at 90%)?

Good news: that part is done. A course at 99% (sometimes 97%), or a module at 90%, means your work is submitted and waiting for an instructor to review it. You don't need to do anything else.

Instructors review work within 24 to 48 hours. Once your work is reviewed, the course moves to 100% on its own and your certificate appears on My Certificates. Keep working on other modules or courses in the meantime.

How each kind of module reaches 100%

• Text/HTML pages complete as soon as you open them.
• Quizzes complete when you submit an attempt.
• Reflections and assignments show Submitted and 90% when you post or submit them, then 100% after your instructor reviews them.

Still at 99%?

If it's taking longer than 24 to 48 hours, contact us by live chat or email with the course title and the email address on your account. If you're up against a deadline, tell us the date, and our team can ask for your course to be closed out sooner.