Can't log in?
On this page
Work through these in order.
Check the email address
Use the email address from your order, or the one your school used to enroll you. If you have more than one email address, try the others.
Reset your password
On the login page (opens in a new tab), click Forgot your password? and follow the email. See Logging in to your courses. Our team can't see or send your password.
No reset email? Check your spam folder, and make sure you typed the address on your account.
Two-factor code not arriving
If you turned on two-factor sign-in, the platform sends a security code each time you log in. Check your spam folder. If the code still doesn't arrive, contact us.
Administrators
School administrators log in on their own portal page. See Getting started as an administrator.
Still stuck?
Contact us by live chat or email with the email address you're trying to use. Never send your password.
Didn't find what you need? Chat with us or email courses@modelteaching.com.